All You Need To Know about Travel
Affordable Dubai Travel, an IATA-accredited agency and a member of the Uganda Tourism Board, is your one-stop shop for all domestic and international flights. We are dedicated to providing you with the most affordable prices, backed by a team of experienced professionals who ensure a seamless and simple booking process. When you make an inquiry, we use our state-of-the-art reservation systems, Galileo and Amadeus, to provide at least three different quotes. These options are carefully chosen based on a variety of factors including price, transit time, and convenience, all while adhering to the respective airlines’ rules and regulations. Our goal is to find the best option that meets your specific needs and travel policy, ensuring a safe and efficient journey.
Air Ticketing and Hotel Booking
At Travel Portal, we provide integrated travel solutions that cover every step of the journey. Whether
traveling for business or leisure, our experienced team ensures all arrangements are handled
professionally, efficiently and with attention to detail.
Our Core Services:
- Air Ticketing Services
We manage domestic and international flight bookings through advanced global reservation systems
and direct partnerships with major airlines. Our team ensures securing the most suitable flight
options, balancing route efficiency, fare competitiveness and passenger preferences, to support
smooth and stress-free travel. - Hotel Booking & Accommodation Management
We book hotels and accommodations worldwide for individuals, groups and corporate teams.
We prioritize:
Proximity to key tourist attractions or business hubs (e.g. conference venues)
Safe and convenient neighborhoods
Availability of essential amenities such as free Wi-Fi
We tailor each stay to meet comfort, budget and logistical needs, whether for a short
business trip or a family vacation. - Extended-Stay Housing Solutions
For long-term stays, we arrange serviced apartments and furnished residences ideal for consultants,
expatriates and project-based staff. These accommodations are chosen for their safety, location
near city centers and availability of amenities that support extended living. - Airport Transfers and or Ground Transportation
We coordinate timely and secure airport pickups and drop-offs through our trusted network of
transportation partners in both local and international destinations. For high-level executives or VIP
guests, we source chauffeur driven vehicles.
With a proactive approach, we ensure every itinerary is efficiently managed, from ticketing to
accommodations to ground arrangements, so you can focus on the purpose of your travel not the
logistics.
Travel Planning & Coordination
- At Travel Portal, we provide end-to-end travel solutions designed to meet the operational, logistical,
and compliance requirements of modern organizations. Whether coordinating point-to-point
itineraries for executives or managing complex, multi-sector group movements, our service delivery
is anchored in precision, responsiveness and alignment with institutional objectives. - We serve corporations, government agencies, NGOs and international institutions with regionally
and globally integrated travel programs. Leveraging major GDS platforms and IATA-certified
carriers, we ensure seamless itinerary management, competitive fare sourcing and full traveler
support across every stage of the journey. - Our consultants develop itineraries that balance operational timelines and proximity to project sites,
conference centers or government offices. Flight arrangements are managed with routing
optimization, ensuring best-connection options, compliant fare classes and strategic layover
planning. - For group movements and MICE-related travel, we oversee all logistics, from charter flight
contracting, to ground transfers, hotel reservations and on-site coordination. Whether the
requirement is for training programs, summits, benchmarking missions, trade fairs or multinational
project deployments, we deliver structured travel flows that minimize disruptions and maximize
productivity. - We also understand the volatility of today’s travel environment. To mitigate disruption, we provide
changeable and refundable fare options, immediate reissuance or cancellation through GDS
systems and 24/7 traveler assistance availability. This operational flexibility is critical for
organizations navigating dynamic schedules and high-stakes deadlines. - Organizations choose Travel Portal because we deliver more than reservations but a complete
package of strategic travel management.
Each trip is coordinated with operational discipline, technical expertise and professional care.
Leisure Travel Management
At Travel Portal, we recognize that personal travel is more than just a trip, it’s a celebration of life’s
milestones, a chance to unwind and an opportunity to explore the world with those who matter most.
Whether it's a romantic honeymoon, a family vacation or a group getaway, our leisure travel
planning delivers the same strategic coordination and precision we apply to corporate travel.
We specialize in designing personalized, experience-driven itineraries that reflect your unique
interests, lifestyle and budget, bringing your travel dreams to life.
OUR SPECIALIZED LEISURE TRAVEL SERVICES
- Destination Research & Consultation
We conduct in-depth destination analysis to match your travel goals by checking previous visitor
ratings, seasonality factors, visa requirements and safety ratings of a preferred destination. - Curated Accommodation Recommendations
Our team recommends and reserves tourist-friendly, conveniently located hotels, resorts and villas,
prioritizing comfort, access to key attractions and exceptional amenities such as spa services, family
facilities and high-speed internet. We manage bookings with vetted hospitality partners to ensure
value and seamless service for every budget. - Excursion & Activity Planning
We help you select and pre-arrange memorable excursions, including guided city tours, cultural
visits, desert safari and more, tailored to your pace and preference. - Group Travel Logistics
For families, friends or organized tour groups, we coordinate end-to-end ground transportation,
private transfers and any required tour logistics, ensuring the group stays connected and on
schedule while enjoying shared experiences.
With Travel Portal, your holiday is not just planned, it’s expertly curated.
Travel Insurance Arrangement
At Travel Portal, we are proud to be authorised agents of Jubilee Insurance Uganda, one of East
Africa’s most established and trusted insurers. This partnership enables us to offer comprehensive,
reliable and visa-compliant travel insurance for both regional and international journeys.
The policies are available for those on business, leisure, medical, or study trips.
The Travel Insurance Covers:
- Trip cancellation or curtailment
- Emergency medical expenses and hospitalisation abroad
- Medical evacuation and repatriation
- Flight delays and missed connections
- Loss, theft, or delay of baggage
- Personal liability and legal expenses
Visa-Compliant Certificates
- Instant certificates accepted by most embassies (including Schengen and Turkey)
- Cover tailored to your exact travel dates
- Same-day, Same-hour issuance
Claims Assistance
- Guidance on the claims process
- Support with required documentation
With affordable premiums, prompt service and professional support throughout, Travel Portal
ensures you travel with confidence, knowing you are fully protected.
Traveler Profiling
We go beyond one-off bookings by creating and maintaining comprehensive traveler profiles,
ensuring each journey is smoother, faster and tailored to individual needs. This service is particularly
valuable for frequent flyers, corporate clients, NGO field teams and expatriates, whose travel
requirements demand consistency, efficiency, and customisation.
Our profiling system consolidates personal preferences, travel history and documentation, saving
time and enhancing the travel experience at every stage.
We keep of records of;
1. Travel Preferences & Special Requests
- Preferred airlines, routes and departure times
- Cabin class and seat selection (aisle, window, extra legroom)
- Special meal requests and ancillary service requests
Travel History & Booking Records
- Complete log of previous itineraries in most cases useful for visa applications and renewals
- Quick reference when arranging repeat or similar trips
Loyalty & Frequent Flyer Programme Management
- Enrolment in major airline programmes (e.g. Emirates Skywards, Qatar Privilege Club,
RwandAir DreamMiles) - Advisory on mileage accrual, upgrades and redemption strategies
Documentation Tracking & Expiry Alerts
- Reminders for passport and visas
- Secure storage of essential scanned travel documents (where permitted) for emergency
retrieval like passport bio page and visa photos
Support and Alerting
At Travel Portal, we understand that travel doesn’t always go as planned. Flight delays,
cancellations, missed connections and last-minute visa issues can happen, often at the most
inconvenient times. That’s why we provide round-the-clock travel support, ensuring that our clients
have a dedicated team they can count on, anytime and from anywhere in the world.
Our 24/7 Travel Support and Alert Services Include:
- Dedicated Emergency Support Line
We offer a 24/7 hotline and WhatsApp support for immediate travel-related assistance.
o Rebooking cancelled or missed flights
o Assist with urgent name corrections or itinerary changes
o Communicate with airlines and hotel partners on your behalf
o Schedule change alerts once we receive them - Traveler Safety Monitoring & Alerts
We actively monitor global events and travel disruptions to keep our clients informed, advised
accordingly and aware of critical issues that may impact their plans, such as severe weather
conditions, political unrest, strikes or health outbreaks at the destination.
Our goal is to provide timely updates and support enabling travelers to make informed decisions
and stay safe at all times
- Backup Travel Solutions
If a client is stranded or unable to travel as planned due to unexpected issues (such as
denied boarding, immigration problems, or sudden illness), we are available to advise flight
alternatives if required if travel is still possible in the near future and or further guidance in
case of immigration problems.
Whether you’re a frequent flyer, a corporate traveler, or planning your first international trip, you can
trust Travel Portal to be by your side whenever you need us.